Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your rates and insurance coverage carefully by asking the following questions:
- Do I have mental health insurance benefits?
- What is my deductible and has it been met?
- How many sessions per year does my health insurance cover and at what rate?
- Does my insurance company require an authorization?
- Is the clinician/ provider covered under my insurance?
*We will call to do an eligibility check on each client before their first session and will notify you of the information we receive on your insurance benefits. We recommend that you also call your insurance to ensure you understand your benefits and coverage of mental health services.*
Payment
Cash, check, health savings accounts, flex-spending accounts, and all major credit cards accepted for co-payments and out-of-pocket sessions.
Reports/Court Time
Additional time required for court, reports, and coordination for providers will be billed at the regular hourly rate. Court Rate is $150, and includes travel time.
Cancellation Policy
You may cancel your session without penalty by providing at least 24 hours advance notice. Failure to provide any notice (a no-show) will result in a a full session charge. Failure to provide at least 24 hours notice of cancellation will result in 50% of your session fee. You may speak with the administrative staff if a special circumstance has occurred. Unless your insurer is Medicaid/Medicare/Tricare, a credit card must be on file 24 hours before the first session.
Schedule Online
Request a therapy appointment online here.
Request a medication management/psychiatric evaluation online here (goes to separate contact form or simple practice)
Contact
Questions? Please contact us for further information.
Insurance / Billing
We are providers that accept many various types of insurance policies. Additionally, we accept Employee Assistance Programs (EAP) plans as well for payment. Some policies cover services at 100%, while others may have a co-insurance/co-pay requirement, similar to what you might pay at your doctor’s appointments. For those without insurance, some providers have a sliding scale available. You may inquire about reduced fees on sessions.
Insurances we are contracted with (call if not on this list):
- BlueCross BlueShield of Kansas (and other states) / BCBS
- United Healthcare Commercial
- UMR
- Medicaid (Sunflower/Cenpatico, Aetna Better Health, Kancare, KMAP, and United Medicaid)
- Medicare (Medication Provider only)
- Aetna Commercial
- ProviDRs Care
- GEHA
- Meritain
- TRICARE West
For all clients with private health insurance or paying out-of-pocket, we do require a credit card on file for copays, coinsurance, and fees for “no-shows” and “late cancellations”. We have a no-show and late cancellation policy that if you cancel your appointment with less than 24 hours notice, we charge a $75 fee and $150 if you don’t call or show up for your scheduled appointment. This is to protect our clinicians and other clients on the waiting list. We also send out courtesy reminders via text or email to those who ask as we try to be as helpful with this as possible. Don’t hesitate to ask us about these policies.
If you or a loved one is struggling with any of these issues, please contact us today to get a compassionate and thorough intake so we can connect you with the best services possible. Hope is just a phone call away! (316) 201-6047 or contact us here.